Home Maintenance Plans Built Around Real Inspections, Reports & Priority Support
Black Ridge Construction maintenance memberships give Austin-area homeowners a structured way to stay ahead of small issues, document visible property conditions, and keep a trusted general contractor familiar with the home before something becomes urgent.
Each plan includes scheduled visits, a baseline home profile, inspection-style checklists, documented findings, defined crew-hour limits, and clear next steps when repairs or add-ons are recommended.
Estimate Your Plan in 5 Seconds
Enter your home’s approximate square footage to see your tier, recommended plan, starting price, initial inspection fee, and included crew-hour limit. Final pricing is confirmed after a property review.
Residential Maintenance Memberships
For homeowners, families, repeat clients, and investors with single-property needs. Each plan starts with a baseline inspection and a documented home profile.
Final monthly pricing and initial inspection fee may adjust based on home size, property condition, access, roof height, known issues, and service area.
RoofWatch Residential
Best for homeowners who mainly want roofline checks, storm follow-up priority, roof-related documentation, and early visibility on potential roof concerns.
- 2 roof checks per year
- Roof-focused visual inspection
- Storm follow-up priority
- $250 roof-only annual covered-work allowance
- Roof repair recommendations
- Member pricing on approved roof repairs
- Photo documentation where applicable
HomeCare Essential
Best for homeowners who want basic seasonal maintenance checks, documentation, and member pricing without a higher monthly commitment.
- 2 planned maintenance visits per year
- Basic visual property condition check
- Minor drywall, paint, caulk, and inspection allowance
- Member pricing on approved repairs
- Priority scheduling over non-members when available
- Basic maintenance notes after each visit
HomeCare Plus
Best for most homeowners. Includes quarterly visits, priority scheduling, a stronger annual allowance, and structured interior/exterior checks.
- 4 planned maintenance visits per year
- $900 annual covered-work allowance
- Priority scheduling
- Quarterly interior and exterior maintenance checks
- Minor punch work within covered scope and crew-hour limits
- Member pricing on approved repairs and projects
- 1 standard-hours dispatch fee waived
- Basic photo notes and recommendations
HomeCare Reserve
Best for older homes, larger homes, higher-value homes, repeat clients, and homeowners who want stronger documentation, roof review, and more included crew-hour protection.
- 4 planned maintenance visits per year
- Roof review included
- $2,000 annual covered-work allowance
- Priority scheduling
- Premium emergency credit
- Interior and exterior condition checks
- Minor covered repairs inside plan crew-hour limits
- Member pricing on larger approved work
- Stronger documentation and recommendations
What Your Membership Actually Includes
A Black Ridge maintenance membership is not just a monthly charge. It is a recurring property-care system designed to document your home, keep routine maintenance on schedule, and give you a reliable contractor relationship when issues come up.
We document key property details before your membership begins, including system locations, filter sizes, access notes, visible exterior conditions, and known concerns.
Depending on your plan, visits are scheduled throughout the year so small issues are less likely to be ignored.
We check accessible areas such as roofline, gutters, drainage, caulking, trim, doors, windows, utility areas, water heater area, garage areas, and visible moisture concerns.
Your visit creates a record of visible conditions, completed items, deferred items, and recommended next steps.
Plans include defined crew-hour limits for approved covered work. This keeps expectations clear and prevents the plan from becoming open-ended repair labor.
Members receive priority scheduling when available, plus clear pricing for emergency dispatch and approved add-on work.
Pricing by Home Size
Each tier carries an initial inspection fee and per-plan monthly pricing with included crew-hour limits per approved claim.
| Tier | Home Size | Initial Inspection | RoofWatch Residential | HomeCare Essential | HomeCare Plus | HomeCare Reserve |
|---|---|---|---|---|---|---|
Tier 1 | 0–1,499 sq ft | $99 | $49/mo Up to 1 crew hour | $59/mo Up to 1 crew hour | $99/mo Up to 1.5 crew hours | $169/mo Up to 2.5 crew hours |
Tier 2 | 1,500–2,499 sq ft | $149 | $59/mo Up to 1 crew hour | $79/mo Up to 1.25 crew hours | $129/mo Up to 2 crew hours | $199/mo Up to 3 crew hours |
Tier 3 | 2,500–3,499 sq ft | $199 | $69/mo Up to 1.25 crew hours | $99/mo Up to 1.5 crew hours | $159/mo Up to 2.5 crew hours | $249/mo Up to 3.5 crew hours |
Tier 4 | 3,500–4,999 sq ft | $299 | $89/mo Up to 1.5 crew hours | $129/mo Up to 2 crew hours | $199/mo Up to 3 crew hours | $299/mo Up to 4.5 crew hours |
Tier 5 | 5,000+ sq ft | Custom quote required Homes over 5,000 sq ft may require custom pricing after an initial property review. | Starting at $119/mo Custom | Starting at $169/mo Custom | Starting at $249/mo Custom | Starting at $399/mo Custom |
Your Initial Baseline Inspection
Before a maintenance membership becomes active, Black Ridge Construction may complete an initial baseline inspection. This visit helps us understand the property, document visible conditions, identify access limitations, and create a home profile for future maintenance visits.
This baseline report helps protect both the homeowner and Black Ridge by making the starting condition of the property clear.
- Client name, property address, access notes, pets, gates, and known concerns
- Home size, membership category, arrival and departure time
- HVAC system count, filter sizes, filter access, and filter quantity needed
- Water heater location, fuel type, visible age/condition, drain pan, and overflow observations
- Electrical panel location and visible access condition only
- Main water shutoff location if visible/readily identified
- Garage door count, opener type, and visible safety sensor condition
- Smoke/CO detector count, locations, and battery type/date code if visible
- Attic or crawl access location and safety/access notes
- Roof type/age if known and visible roofline limitations
- Exterior hose bibs, irrigation controller location if visible, and drainage notes
- Front elevation and general exterior condition
- Roofline, valleys, penetrations, flashing, chimney, and visible roof concerns from a safe vantage point
- Gutters and downspouts: debris, sag, discharge direction, and overflow indicators
- Siding, trim, fascia, soffit, paint/finish, visible rot, or separation
- Windows and doors: sealant failure, gaps, thresholds, and weatherstripping concerns
- Grading and drainage: negative slope, erosion, pooling, and downspout discharge
- Decks, fences, gates, and walkways: visible safety or maintenance concerns
- Kitchen sink base and visible supply/drain condition
- Bathroom sink bases and toilet bases where accessible
- Laundry area visible hose, vent, and connection condition
- Water heater area visible leaks, corrosion, pan, and drain concerns
- Garage and utility area general safety and maintenance concerns
- Visible stains, moisture, odors, or deterioration
This is a visual maintenance baseline, not a code inspection, engineering report, mold inspection, insurance report, or guarantee that hidden conditions do not exist.
Simple Finding Categories: Pass, Watch, Act Now
No visible concern was found at the time of the visit, or the item appears functional from the accessible areas reviewed.
A visible concern was found that may need monitoring, maintenance, or future repair, but it may not require immediate action.
A visible condition appears to need timely attention, further evaluation, repair, or a formal estimate.
Some items may be marked deferred if access was blocked, materials were missing, the area was unsafe, or the item was outside the maintenance scope.
What Happens During a Scheduled Maintenance Visit
Each scheduled visit follows a structured checklist so the service is consistent and easy to understand. The exact work performed depends on plan type, access, safety, materials available, property condition, and remaining crew-hour limits.
- HVAC filters replaced if client-supplied filters are staged and accessible
- Smoke/CO devices tested using the test button where accessible
- Client-supplied batteries replaced where needed and user-serviceable
- Kitchen, laundry, and bathroom visible leak/moisture observations
- Water heater area visually checked for leaks, corrosion, pan, and drain concerns
- Garage door hardware lubricated and function-observed where safe
- Garage door safety sensors visually observed where safe
- Doors, windows, and hardware minor tightening/lubrication within time budget
- Exterior perimeter observed
- Roofline observed from safe accessible vantage points
- Gutters/downspouts visually checked
- Caulking, siding, trim, grading, and drainage concerns documented
- Attic/crawl entry-point observation if due, accessible, and safe
- Photos captured and uploaded to the client record
- Client summary and recommended next steps prepared
The membership is designed to inspect, maintain, document, quote, and escalate. It is not designed to become unlimited repair labor.
What You Receive After a Visit
After a scheduled visit, homeowners receive a clear summary of what was checked, what was completed, what was deferred, what needs to be watched, and what may need an add-on or contractor-service estimate.
How Crew Hours Work
Each membership includes defined crew-hour limits. Crew hours are the labor time that may be applied toward approved covered maintenance items during a visit or covered request.
Crew hours help keep the membership clear and fair. They define how much labor can be applied to a covered request without turning the plan into unlimited repair work.
- •Crew hours are based on the selected plan and home size
- •Crew hours apply only to approved covered work
- •Crew hours do not automatically roll over
- •Crew hours do not convert to cash
- •Materials are separate unless specifically included in writing
- •Specialty trade work is quoted separately
- •Larger scopes are routed to a formal Black Ridge contractor-service estimate
What Is the Annual Covered-Work Allowance?
The annual covered-work allowance is the maximum annual reserve value that may be applied toward approved covered work within the membership rules. It is not cash value, does not guarantee all repairs are covered, and does not create unlimited labor.
- •The allowance applies only to approved covered work
- •Crew-hour limits still apply per covered request
- •Exclusions still apply
- •Unused allowance does not automatically roll over
- •Materials and specialty trades may be billed separately
- •Pre-existing issues may be excluded or require repair before benefits apply
When We Find Something That Needs Extra Work
If Black Ridge finds something during a visit that is outside the included maintenance scope, we may recommend an add-on or contractor-service estimate.
- •Small approved add-on work is typically priced at $100 per crew-hour unless a formal contractor-service estimate is issued.
- •Same-visit approved add-ons may have a 1-hour minimum.
- •Separate dispatch add-ons may have a 2-hour minimum.
- •Materials are billed separately unless stated otherwise.
When a Separate Estimate Is Needed
Some issues are outside the maintenance lane and require a formal contractor-service estimate. This protects the homeowner and makes sure larger work is scoped, priced, and scheduled properly.
“This is outside the maintenance lane, but Black Ridge can route it to the proper contractor-service estimate.”
Emergency Dispatch & Storm Support
Active members receive priority access and phone triage when urgent issues come up. Emergency dispatch is available when safe and when scheduling allows. Dispatch fees and hourly rates are separate from the monthly membership unless a specific plan includes a stated emergency credit.
A Black Ridge representative helps determine safety, shut-off steps, temporary next steps, and whether dispatch is appropriate.
Used for urgent but safe service needs during regular business hours.
Used for temporary stabilization when available and safe.
Best-effort response. Safety, weather, and availability affect timing.
Triage is based on severity. Response order cannot be guaranteed during area-wide storm events.
Visual/photo observation only. This is not an engineering report, insurance opinion, warranty opinion, or public-adjusting service.
What Maintenance Memberships Do Not Include
To keep the plans clear and sustainable, maintenance memberships do not include unlimited repair labor or major trade work.
- ×Unlimited labor
- ×Unlimited repairs
- ×Full remodels
- ×Full roof replacements
- ×Roof walking or roof repair under the membership
- ×Major storm restoration
- ×Concealed water damage
- ×Mold remediation
- ×Structural repairs
- ×Electrical replacement or troubleshooting
- ×Plumbing repairs or fixture replacement
- ×HVAC diagnostics or repairs
- ×Water heater service or repair
- ×Garage door springs, cables, opener repair, or balance work
- ×Large painting projects
- ×Large flooring projects
- ×Tile or stone work
- ×Code upgrades
- ×Permit-driven work
- ×Engineering reports
- ×Insurance reports
- ×Public adjusting
- ×Hazardous materials or environmental work
- ×Pest, sewage, asbestos, or chemical remediation
- ×After-hours surge response (unless a plan includes a stated emergency credit)
Client-Supplied Routine Materials
For routine maintenance tasks, homeowners are responsible for providing standard replacement materials unless a separate quote says otherwise.
- •HVAC filters
- •Smoke/CO detector batteries
- •Light bulbs
- •Standard caulk
- •Basic hardware
- •Weatherstripping or door sweeps
- •Other approved routine replacement items
If materials are not available at the visit, Black Ridge may document the task as deferred and continue with the rest of the checklist.
Commercial & Portfolio Memberships
For property managers, investors, multifamily owners, retail sites, and light commercial properties needing recurring maintenance attention, photo documentation, and faster repair coordination.
Commercial, rental, and portfolio properties may require custom pricing based on square footage, site type, access, tenant use, frequency, and condition.
PropertyCare Core
Small office, retail, light commercial, and small managed properties needing recurring touch-ups, leak triage, and photo reports.
- Quarterly site visits
- Touch-up maintenance
- Leak triage
- Photo reports
- Service recommendations
- Member pricing on approved service work
- Faster quote turnaround
- Annual price lock where applicable
PropertyCare Pro
Property managers, investors, recurring make-ready work, commercial owners, and portfolio-style property needs.
- Monthly site visits
- Recurring make-ready support
- Repair reserve value
- Touch-up maintenance
- Leak triage
- Drywall, paint, punch, and small repair support within plan limits
- Photo reporting
- 8% off target standard-hours work
- Faster approval flow
Portfolio Reserve
Larger portfolios, investors, property managers, multifamily owners, and clients wanting a higher-level recurring maintenance and repair reserve relationship.
- Monthly property support
- Quarterly reporting
- Larger annual allowance
- Larger per-claim cap
- Portfolio-level service planning
- Volume pricing from target band
- Custom response expectations
- Repair recommendations
- Photo documentation
- Faster approval process
RoofWatch Commercial
Commercial roofs, retail buildings, office properties, light industrial, churches, schools, and property managers needing recurring roof observations and leak triage.
- Quarterly commercial roof walk
- Drain and seam checks
- Leak triage
- Roof photo documentation
- Roof repair recommendations
- 5% off target service pricing
- Same-day triage goal when available
How the Membership Process Works
Select the plan that best fits your home size, property type, and level of support needed.
Black Ridge documents visible conditions, access notes, system information, and maintenance priorities.
You get a clear starting point for your property, including visible watch items and next-step recommendations.
Black Ridge performs scheduled maintenance visits based on your plan and documents what was completed.
If repairs or larger work are found, Black Ridge provides clear recommendations or a separate contractor-service estimate.
Common Questions About Memberships
Memberships are designed to be honest about what they include and exclude. We follow that same principle on this page.
Request Maintenance Membership Details
Tell us about your property and the plan you’re interested in. We’ll review your information, confirm pricing after a brief property review, and follow up with next steps including your baseline inspection.
Black Ridge Construction maintenance memberships are scheduled maintenance and repair reserve agreements with defined visits, covered-work allowances, crew-hour limits, exclusions, and service rules. They are not home insurance, home warranties, code inspections, engineering reports, mold inspections, insurance-adjusting services, or unlimited handyman labor plans.
Ready to Put Your Home on a Structured Maintenance Plan?
Black Ridge Construction can help you choose the right plan, complete your baseline inspection, and keep a clear maintenance record for your property.